OUR TERMS & CONDITIONS...


Table of Contents:

1. Payments
2. Our Guarantee
3.  Returns
4.Privacy Policy


PAYMENTS


Our prices are G.S.T. Exempt (until further notification)

All prices are are stated & paid in Australian Dollars.

Any import taxes relative to any country will be incurred by the Customer.

CREDIT CARDS:

All Major Cards accepted through PAYPAL, a safe SSL
Secure Server.

Solution Graphics

Paypal is a safe method of transaction, with Paypal handling all the credit card details and security between Buyer and Seller.

Paypal is a safe method of transaction, with Paypal handling all the credit card details and security between Buyer and Seller.

MONEY ORDERS:

A Money Order facility is available for Australian customers in Australian Dollars.
(The purchase will be shipped when funds become available.)

CHEQUES

Cheques accepted from Australian customer only.

The purchase will be shipped when cheque funds are cleared.

(Allow 7-10 days)


DIRECT BANK TRANSFER

By Application (Contact Us) for Australian Customers only.



CURRENCY CONVERTER:

While all care has been taken in making available and maintaining the Currency Conversion Rates displayed on this site, such conversion rates are estimates only of currency conversions that may apply to a transaction.
These rates are provided for information purposes only without express or implied warranty. The Currency Conversion Rates should not be relied upon as actual currency conversion rates that may be applied to any particular transaction as such rates will frequently fluctuate over time and vary between various financial providers.



OUR SATISFACTION GUARANTEE POLICY


The utmost care and attention is given to all of our Opals On Black products, in the quality and meticulous choosing of our Opal Gems, as well as the manufacture of our products.

Customers are offered a 30-day money back guarantee on all internet purchases from this website.

Therefore if you are not happy with the opal product we will refund you within 30 days of purchasing. Just send the item back to us and we will process your refund less shipping charges and any reimport duties.


*IMPORTANT:   Please read our Return Policy below....



RETURNS


The utmost care is taken in the accuracy of descriptions, photos & videos on our items, but if you are not 100% happy with your purchase when received, we offer a RETURN POLICY.

We have a 30 day Return Policy on all Purchases, commencing from date of order.


Please notify us via email your intent & reasons to return the purchase,and....

  • Returns must be dispatched after notification to us
  • The item must be carefully and securely packaged when sent back to us.
  • Return postage costs will be covered by the customer
  • Any unforeseen costs incurred on the return of the purchase will be deducted from any refund.
  • All refunds will be credited in original Australian Dollars.
  • Any return coming from International Buyers will be returned by the same postage method as sent i.e. by Registered Airmail or Fully Insured Airmail.

    Any return coming from Australian Buyers will be returned by the same postage method as sent i.e.. Registered Mail



PRIVACY POLICY


We recognize that your privacy is important.

This document outlines the types of personal information we receive and collect when you use Opals-On-Black, as well as some of the steps we take to safeguard information.

We hope this will help you make an informed decision about sharing
personal information with us.

Opals-On-Black strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.


Personal Information:


Opals-On-Black.com collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.

This information is collected if you request information from us, participate in a contest and sign up to join our email list or request some other service or information from us.

The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site.

Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.


Use of Cookies and Web Beacons:


We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser.

The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables Opals-On-Black to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites.

They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic.
They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you've seen an advertisement.

No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.


Children's Online Privacy Protection Act:


This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.


Non-Personal Information:


In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.


How You Can Correct or Remove Information:

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please inform us through our Contact Us page.


Updates and Effective Date:

Opals-On-Black reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms:

Your use of this site indicates acceptance of Opals-On-Black's Privacy Policy as posted here on this website.



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